Terms and Conditions

Effective Date: 11 March 2025
Updated: 11 March 2025

  1. Introduction
    Welcome to Short Solutions Trading Est. (“we,” “our,” or “us”). By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
  2. Use of the Website
  • You must be at least 18 years old to use our website and services.
  • You agree to use the website only for lawful purposes and in accordance with these Terms.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  1. Products and Services
  • We provide building materials, industrial equipment, HVAC, fire protection systems, and other related services.
  • All orders are subject to availability and confirmation.
  • Prices and availability are subject to change without notice.
  1. Payment Terms
  • Payments must be made in accordance with the terms specified in invoices.
  • We accept various payment methods, including bank transfers and online payments.
  • Failure to complete payment may result in order cancellation.
  1. Shipping and Delivery
  • We strive to deliver products within the agreed timeframe. However, delays may occur due to unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details. We are not liable for delays due to incorrect information.
  • Risk of loss and title for products pass to the customer upon delivery.
  1. Returns and Refunds
  • Products can only be returned if they meet our return policy conditions.
  • Refunds will be processed based on the original payment method within a specified period.
  • Custom or special-order items may not be eligible for return.
  1. Intellectual Property
  • All content on our website, including text, images, and logos, is our property or licensed to us.
  • You may not reproduce, distribute, or exploit any content without prior written permission.
  1. Limitation of Liability
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
  • We do not guarantee that our website will always be available, secure, or error-free.
  1. Privacy Policy
    Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect and handle your data.
  2. Termination
  • We reserve the right to terminate access to our website or services for violations of these Terms.
  • Upon termination, any obligations, including outstanding payments, shall remain in effect.
  1. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of Saudi Arabia. Any disputes shall be subject to the jurisdiction of the courts of Dammam, KSA.
  2. Changes to These Terms
    We may update these Terms periodically. Any changes will be posted on this page with the revised date.
  3. Contact Us
    For any questions about these Terms and Conditions, please contact us at:

Short Solutions Trading Est.
4855, Prince Mansour, Prince Muhammed Ibn Soud Dist., Dammam 32241, KSA.
+966 54 263 6131
info@shortsolutions.com.sa

By using our website and services, you acknowledge and agree to these Terms and Conditions.